Exchange & Returns

Exchanges and Returns

Alchemy Bicycles offers a full refund within 14 days from date of purchase on new, unridden bikes only. The bicycle must be in new and original condition and be free from scratches, damage or any signs of wear.  All returns must be accompanied by the original packaging and paperwork including proof of purchase and any applicable tags for components. No returns or exchanges will be accepted after the first 14 days from purchase. Bikes that have been ridden or show other signs of wear will not be accepted for return or exchange.